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  • Nursing

  • Dentistry

  • Pharmacy

  • Optometry

  • Massage Therapy

  • Psychology

  • Chiropractic Medicine

  • Occupational Therapy

  • Osteopathic Medicine

  • Physical Therapy

  • Acupuncture

  • Athletic Training

  • Clinical Laboratory Personnel

  • Hearing Aid Specialist

  • Mental Health Professions

  • Nursing Home Administrators

  • Opticianry

  • Orthotists & Prosthetists

  • Podiatric Medicine

  • Respiratory Care

  • Speech-Language Pathology & Audiology

DEPARTMENT REGULATED PROFESSIONS

Dietetics & Nutrition | Electrolysis | School Psychology | EMT Paramedics | Radiologic Technology | Medical Physicist | Midwifery

Nursing

Pharmacy

Optometry

Massage Therapy

Chiropractic Medicine

Occupational Therapy

Osteopathic Medicine

Physical Therapy

Acupuncture

Athletic Training

Hearing Aid Specialists

Mental Health Professions

Nursing Home Administrators

Opticianry

Podiatric Medicine

Respiratory Care

Acupuncture

Athletic Training

Department Regulated Professions

Dietetics & Nutrition

Electrolysis

School Psychology

Medical Physicist

Midwifery

Optometry

Renewal Requirements

Massage Therapy

Renewal Requirements

Psychology

Renewal Requirements

Occupational Therapy

Renewal Requirements

Osteopathic Medicine

Renewal Requirements

Physical Therapy

Renewal Requirements

Dietetics Nutrition

Renewal Requirements

Midwifery

Renewal Requirements

EMT and Paramedics

Renewal Requirements

Radiologic Technology

Renewal Requirements

Acupuncture

Renewal Requirements

Athletic Training

Renewal Requirements

Hearing Aid Specialists

Renewal Requirements

Nursing Home Administrators

Renewal Requirements

Opticianry

Renewal Requirements

Respiratory Care

Renewal Requirements

Speech-Language Pathology & Audiology

Renewal Requirements

Electrolysis

Renewal Requirements

Medical Physicist

Renewal Requirements

School Psychology

Renewal Requirements
  • Background Screening

    Applicants who submit an initial licensure application to the department for a profession that requires background screening pursuant to s. 456.0135, Florida Statutes, must submit fingerprints electronically through a service provider approved by the Florida Department of Law Enforcement (FDLE) and who is photo capable and is in compliance with the requirements of Florida's Care Provider Background Screening Clearinghouse pursuant to s. 435.04(1)(e), Florida Statutes.

    The purpose of the clearinghouse is to provide a single data source for background screening results of persons required to be screened by law for employment in positions that provide services to children, the elderly, and disabled individuals. The clearinghouse allows the results of criminal history checks to be shared among specified agencies when a person has applied to volunteer, be employed, be licensed, or enter into a contract that requires a state and national fingerprint-based criminal history check. (s. 435.12, Florida Statutes)

     
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  • Screening Requirements

    The screened professions listed below require background screening at initial licensure and/or renewal of licensure. Fingerprints are required to be submitted to the Florida Department of Law Enforcement electronically. Applicants/licensees are responsible for the screening costs and should be aware that fees vary by service provider. Each of these professions work in various health settings and provide services to Florida's health consumers.

    Screened Professions »

    Athletic Trainers
    Statutory Authorization: 468.70, 468.707 and 468.723
    ORI: EDOH4520Z
    Background screening will be required for Athletic Trainers applying on or after July 1, 2016

    Chiropractic Physician
    Statutory Authorization: 460.406(2)(f), 456.039(9)(4)(a) and 456.039(9)(4)(c)
    ORI: EDOH2016Z

    Massage Therapists and Massage Establishment Owners
    Statutory Authorization: 480.041, 480.043
    ORI: EDOH4600Z

    Medical Doctor
    Statutory Authorization: 458.311(1)(g), 456.039(9)(4)(a) and 456.039(9)(4)(c)
    ORI: EDOH2014Z

    Nursing Professions

    Advanced Registered Nurse Practitioner
    Statutory Authorization: 464.009(4) and 456.0391(4)(a)
    ORI: EDOH4420Z

    Certified Nursing Assistant by Examination
    Statutory Authorization: 400.215
    ORI: EDOH0380Z

    Certified Nursing Assistant by Reciprocity
    Statutory Authorization: 400.215
    ORI: EDOH4400Z

    Licensed Practical Nurse by Examination
    Statutory Authorization: 464.008(1)(b)
    ORI: EDOH2550Z

    Licensed Practical Nurse by Endorsement
    Statutory Authorization: 464.009(4)
    ORI: EDOH4420Z

    Registered Nurse by Examination
    Statutory Authorization: 464.008(1)(b)
    ORI: EDOH2550Z

    Registered Nurse by Endorsement
    Statutory Authorization: 464.009(4)
    ORI: EDOH4420Z

    Osteopathic Physician
    Statutory Authorization: 459.0055(1)(j), 456.039(9)(4)(a) and 456.039(9)(4)(c)
    ORI: EDOH2015Z

    Orthotists, Prosthetists, Pedorthists, Orthotic Fitters, Orthotic Fitter Assistants, O&P Resident
    Statutory Authorization: 468.803(2)(a)
    ORI: EDOH3451Z

    Pharmacy Owner
    Statutory Authorization: 465.022
    ORI: EDOH4680Z
    Exceptions to Screening Requirement: If corporation has more than $100 million of business taxable assets in Florida

    Prescription Department Manager
    Statutory Authorization: 465.022
    ORI: EDOH4680Z
    Exceptions to Screening Requirement: If fingerprints are on file with the Agency for Health Care Administration

    Podiatric Physician
    Statutory Authorization: 461.006(1)(e), 456.039(9)(4)(a), and 456.039(9)(4)(c)
    ORI: EDOH2017Z

    Non-screened Professions (unless Military Spouse) »

    The following professions are not subject to criminal background screening at initial and/or renewal of licensure unless applying for initial licensure as the spouse of an active member of the Armed Forces of the United States, pursuant to s. 456.024, F.S. Applicants applying for licensure under s. s. 456.024, F.S., must undergo a Level II, fingerprint-based background check.

    • Acupuncture
    • Anesthesiologist Assistant
    • Athletic Training (Background screening will be required for Athletic Trainers applying on or after July 1, 2016)
    • Clinical Laboratory Personnel
    • Clinical Nurse Specialist
    • Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
    • Dentistry/Dental Laboratory
    • Dietetics/Nutrition
    • Electrolysis/Electrolysis Facility
    • Emergency Medical Technician
    • Hearing Aid Specialist Respiratory Care
    • Medical Physicist
    • Midwifery
    • Naturopath
    • Nursing Home Administrator
    • Occupational Therapy
    • Office Surgery Registration
    • Opticianry/Optician Establishment
    • Optometry
    • Pain Management Clinic
    • Paramedic
    • Pharmacist
    • Physical Therapy
    • Physician Assistant
    • Psychology
    • Radiological Technician
    • School Psychology
    • Speech-Language Pathology & Audiology

  • Frequently Asked Questions

    Please see the DOH Livescan Service Provider List to submit your fingerprints to the Department. Please ensure that the Originating Agency Identification (ORI) number is provided to the Livescan service provider when you submit your fingerprints. If you do not provide an ORI number or if you provide an incorrect ORI number to the service provider, the board office will not receive your fingerprint results. The applicant or licensee is fully responsible for selecting the service provider and ensuring submission of the prints to the Department.

     

    Livescan FAQs

    Q1: Am I required to be screened?

    A: Please refer to the list of Screened and Non-Screened professions on this site, under the Screening Requirements tab.

    Q2: If I have been previously fingerprinted for a background check, can you use those results to process my application?

    A: We can only view previous results if they were submitted by a FDLE approved and Clearinghouse compliant Livescan Service Provider and entered into the Clearinghouse within the last five years by one of the specified agencies defined in s. 435.02(5), Florida Statutes. If these conditions apply and your previous screening meets the current screening standards required by the Department of Health, then it is possible that you may not need to submit a new background check. If you are still not sure if your last screening meets this criteria, please contact the Background Screening Unit at mqa.backgroundscreen@flhealth.gov to verify that they are able to view your results.

    Q3: Should I submit my application before or after getting fingerprinted?

    A: You can do it either way. The application is valid for one year after submission. If you get your fingerprints done by a FDLE approved and Clearinghouse compliant Livescan service provider or vendor, and your prints are entered into the Clearinghouse as is required, then your prints will be retained for five years. If you choose to submit your application before your fingerprints, there is a possibility that you will receive a deficiency letter since they cannot process the application without the results, which could cause delay.

    Q4: How do I find a Livescan Service Provider in order to submit my fingerprints to the Department?

    A: The Department of Health accepts fingerprints electronically submitted through a service provider approved by the Florida Department of Law Enforcement (FDLE) and who is photo capable and is in compliance with the requirements of Florida's Care Provider Background Screening Clearinghouse pursuant to s. 435.04(1)(e), Florida Statutes. You can view the service provider options and contact information on this site under Livescan Service Providers.

    Q5: What must I provide to the Livescan Service Provider I choose?

    A: a) All applicants will be required to bring two (2) forms of identification to the electronic fingerprinting site on the day of fingerprinting. One of the two types of identification must bear your picture and signature such as a driver's license, state identification card or passport.

    b) If you are an applicant seeking a license for any profession regulated by the Department of Health which requires a criminal background search as a condition of licensure, you must provide accurate demographic information at the time your fingerprints are taken, including your Social Security number. If you do not have a social security number, please be sure to provide your profession’s ORI number and other demographic information.

    c) You must provide the correct ORI number. If you apply online, there is a form that you can print out that will have your ORI number prepopulated. In the paper application, you can locate your ORI number in the instructions.

    d) In addition to compliance with the Florida Department of Law Enforcement transmission requirements, the Livescan Service Providers will need the following information in order for the Department to receive the results appropriately. Failure to submit this information may result in the Department's inability to obtain screening results:

    • Full Name
    • Address (the individual’s address is needed for the Agency to make contact if necessary)
    • Social Security Number (or Tax ID Number. Section 435.04(1)(e), Florida Statutes)
    • Date of Birth
    • Race
    • Sex
    • Height
    • Weight
    • Hair Color
    • Eye Color
    • Place of Birth
    • Employer Name
    • Employer Address
    • Screening ORI Number

    Q6: Where do I get the ORI number to submit to the Livescan Vendor/Provider?

    A: If you apply online, there is a form that you must print out that will have your ORI number prepopulated. In the paper application, you can locate your ORI number in the instructions. A complete list of ORI numbers can also be found on this site under Screened Professions on the Screening Requirements tab.

    Q7: What should I obtain from the Livescan Service Provider after my Livescan prints are taken?

    A: Obtain your receipt showing payment date, TCN (Transaction Control Number), TCR (Transaction Control Reference Number) and other pertinent information in case you need to go back to them for assistance.

    Q8: What is the processing time for Livescan Fingerprints to be received by DOH?

    A: 24 to 72 hours.

    Please Note: It is not possible to expedite the process.

    Q9: How much does electronic fingerprinting cost?

    A: The total fee charged by each service provider varies. Please contact them to obtain this information. You can view the service provider options and contact information on the Livescan Service Provider List.

    Q10: What is the difference between a Livescan and a hard card scanning?

    A: Livescan device is a term for the scanners used to directly capture fingerprints through a scanning function. Persons being screened place their hands directly on the scanner for reading—their fingerprints are rolled across a glass plate. Fingerprint scanning using a Livescan device provides faster results and generally costs less than hard card scanning as there is less handling involved. Livescan capture also produces a better quality print, so there is a lower rejection rate of illegible prints (no ink smudging, etc.) and will reduce the overall application processing time. Hard card scanning is a method of submitting a traditional fingerprint card where finger prints are "rolled" in ink onto an FBI fingerprint card. Cards are then converted to "electronic" by using a machine that scans the cards. There is typically a fee associated with "rolling the prints" as a high degree of skill is required to achieve the necessary quality.

    Q11: What happens if my photograph is not taken at time of fingerprinting?

    A: It is statutorily required for you to have a photograph taken at the time of fingerprinting to be entered into the Clearinghouse. Without it, your screening can NOT be shared among state agencies. For a screening to be Clearinghouse-compliant and thus shareable, you must have: a) retained fingerprints, b) photograph, and c) signed privacy policy.

    Q12: Can I get photographed at my local sheriff’s office?

    A: Please refer to the list of FDLE approved and Clearinghouse compliant Livescan Service Providers located on this site under the Livescan Service Provider tab. You can search for your local sheriff’s office on that list. If it is listed there, then it is a photo-capable facility. If you choose to use your local sheriff’s office, please be aware that payment must be processed through the Civilian Applicant Payment System (CAPS) by credit card within 30 days of being printed. Applicants will not have the option of paying at the sheriff's office. CAPS payment can be completed at https://caps.fdle.state.fl.us/caps/app/start.

    Q13: Is there a different fingerprinting process for out of state applicants? What about applicants from out of the country?

    A: Yes. Out of state and out of country applicants are still required by the FDLE and the FBI to submit their prints electronically. Unless the Livescan Service Provider has registered their equipment located outside the state of Florida with the FDLE, applicant results will not be transmitted to Florida and we will not receive the results. You will need to contact a Livescan Service Provider who can assist out of state applicants with submitting their prints electronically. This typically involves applicants utilizing the fingerprint hard card process and submitting them to a designated contact that can then transfer the fingerprint hard cards into electronic fingerprint submissions. You can find Livescan Service Providers who have indicated that they service out of state applicants on this site under the Livescan Service Providers tab, by clicking on the map.

    Q14: What do I need to know if I do not have a Social Security Number?

    A: All criminal history checks for our screened professions must be initiated through the Florida’s Care Provider Background Screening Clearinghouse where they will be retained for a period of 5 years. To meet the requirements of the Clearinghouse, AHCA has verified if an applicant is unable to legally obtain a social security number, they must provide an individual taxpayer identification number (ITIN). Please visit the website for the Social Security Administration or the Internal Revenue Service to apply for one of these required government issued numbers.

    Q15: I have received a deficiency letter regarding my fingerprints. What should I do?

    A: There are several reasons you might receive a deficiency letter. Some of the common reasons and associated actions you should take include:

    a) Your fingerprints were not received prior to the letter being mailed. In this case you will need to contact your Livescan Service Provider to determine if they have submitted the prints to FDLE for processing.

    b) You did not get fingerprinted by a FDLE approved and Clearinghouse compliant Livescan service provider or vendor. Check the list on this website under the Livescan Service Provider tab to see if your service provider is on it. If not, you will need to choose another provider from this list.

    c) Your fingerprints were not accepted by the Clearinghouse because of missing information, such as the required photograph taken at the time of fingerprinting or other important information. If this is the case, you will need to contact the Agency for Health Care Administration at BGScreen@ahca.myflorida.com or the Florida Department of Law Enforcement at ApplicantChecks@fdle.state.fl.us to determine the exact cause for the delay and how you should proceed

    Q16: What should I do if I am notified my electronic fingerprints were rejected?

    A: If it is determined by the Federal Bureau of Investigation (FBI) that your prints were not legible, the Department will send you a letter asking you to return to the same service provider who did your initial prints and schedule a re-roll of your prints.

    You will be required to bring the Department's notification letter with you as information such as the TCN (Transaction Control Number) and TCR (Transaction Control Reference) must be identified and used at the time of the resubmission. After your first rejection, you have 180 days to get them redone without being charged the FBI fee. After this time, you will be responsible for any costs associated with the re-roll of your fingerprints.

    .

    Q17: I received a letter stating that my second set of prints were rejected/illegible and a request has been sent to the FBI for a Name Search. What do I do now?

    A: There is no further action to be taken by you or the Department. Unfortunately this is an FBI process and it can take up to 8 weeks.

    Q18: What kind of assistance can the DOH provide if I have problems with a Livescan Service Provider or Vendor?

    A: The Department of Health does not regulate Livescan Service Providers. As an applicant, you have the choice to select any provider on the Livescan Service Provider list and will be fully responsible for following up with your provider to ensure that they timely submit your prints, electronically to the Florida Department of Law Enforcement. We suggest that you ask the service provider for a receipt showing payment date, TCN, TCR and other pertinent information in case you need to go back to them for assistance.


    General Background Screening FAQs

    Q1: How can I get a copy of my background results?

    A: Please review the following information from the Florida Department of Law Enforcement (FDLE) regarding Criminal History Record Information Sharing. Please note, you can request a copy of your criminal history record directly from FDLE and the Federal Bureau of Investigation.

    https://www.fdle.state.fl.us/cms/Criminal-History-Records/FAQ.aspx (Scroll to Criminal History Record Information Sharing)

    If you would like to receive a copy of your background results from the Department, you will need to submit a detailed written request to the Background Screening Unit at mqa.backgroundscreen@flhealth.gov. This should include the reason for the request and provide satisfactory proof of identity (full name and date of birth, last four digits of your Social Security Number, and your license or file number with the Department).

    Q2: What are my options if I review my background report and it is incomplete or inaccurate?

    A: Pursuant to 28 CFR 16.34, if, after reviewing your record, you believe that it is incorrect or incomplete in any respect and wish to make changes, corrections or update the alleged deficiency, you should make application directly to the agency which contributed the questioned information (the arresting agency and/or the appropriate judicial system). You may also direct your challenge as to the accuracy or completeness of any entry on the record to the FBI, Criminal Justice Information Services (CJIS) Division, ATTN: SCU, Mod. D-2, 1000 Custer Hollow Road, Clarksburg, WV 26306. The FBI will then forward the challenge to the agency which submitted the data requesting that agency to verify or correct the challenged entry. Upon the receipt of an official communication directly from the agency which contributed the original information, the FBI CJIS Division will make any changes necessary in accordance with the information supplied by that agency.

    Q3: Do I need to report all criminal history or only disqualifying offenses?

    A: You will need to report all criminal history with the exception of minor traffic offenses. DUI/DWI and reckless driving are not considered minor traffic offenses for this purpose.

    Q4: Do I have to report charges if I completed a court diversion program and charges were dismissed?

    A: Yes, you will need to report those charges.

    Q5: Do I have to report sealed or expunged arrests or convictions?

    A: Yes, you will need to report those charges. Professions licensed by the Department of Health are required to disclose sealed and/or expunged charges.

    Additional Information: FDLE Website: Sealed & Expunged Records

    Q6: What documents do I need to send in? Do they have to be certified?

    A: You should send in any documents pertaining to the specified charges showing the date(s) and circumstance(s) surrounding your arrest(s)/conviction(s), section(s) of the law violated, and disposition of the case. Examples of documents include the Arrest Report, the Complaint or Indictment, the Judgement, Docket Sheet or other documents showing the disposition of your case. This may also be referred to as the Order of Probation.

    You will also need to submit a detailed description of the circumstances surrounding your criminal record and rehabilitative changes in your lifestyle since the offense.

    Please note: The following screened professions are currently required to provide certified criminal history documents: Athletic Trainers, all Nursing professions, Chiropractic Physicians, O&Ps, Pedorthists, Orthotic fitters, Podiatric Physicians, Pharmacy Owners/Affiliates/Prescription Department Managers.

    Additional Information:
    To assist you in obtaining the additional documentation you may find the following information helpful:
    1. Contact the Clerk of Courts in the county of the offense to request copies of arrest reports, final dispositions; and satisfaction of terms; copy of expunged or sealed records; proof of pre-trial diversion programs; and copy of judgements or decrees.
    2. If the arrest report is not available by the clerk of courts, you will need to contact the arresting agency directly.
    3. Contact your probation officer (if one was involved) to obtain a letter confirming your current probation status or the termination of probation.
    4. If you are unable to gather the requested items from the Clerk of Courts due to files not being available please supply a letter from the clerk confirming the records are no longer available.

    Q7: What if I cannot obtain certified court documents and police reports on convictions?

    A: If there are no documents, you must obtain a letter from the clerk of courts stating that there was no documentation for that specific incident.

    Q8: I do not have a social security number. How do I complete the background screening portion of my application?

    A: All criminal history checks for our screened professions must be initiated through the Florida’s Care Provider Background Screening Clearinghouse where they will be retained for a period of 5 years. To meet the requirements of the Clearinghouse, AHCA has verified if an applicant is unable to legally obtain a social security number, they must provide an individual taxpayer identification number (ITIN). Please visit the website for the Social Security Administration or the Internal Revenue Service to apply for one of these required government issued numbers

    Q9: How long is my background screening good for?

    A: Once your prints have been entered into the Care Provider Background Screening Clearinghouse, they will be retained for 5 years.

    Q10: If I have been previously fingerprinted for a background check, can you use those results to process my application?

    A: We can only view previous results if they were submitted by a FDLE approved and Clearinghouse compliant Livescan Service Provider and entered into the Clearinghouse within the last five years by one of the specified agencies defined in s. 435.02(5), Florida Statutes. If these conditions apply and your previous screening meets the current screening standards required by the Department of Health, then it is possible that you may not need to submit a new background check.

    If you are still not sure if your last screening meets this criteria, please contact the Background Screening Unit at mqa.backgroundscreen@flhealth.gov to verify that they are able to view your results.

    Q11: I received a letter that my prints were rejected/illegible. What do I need to do now?

    A: If it is determined by the Federal Bureau of Investigation (FBI) that your prints were not legible, the Department will send you a letter asking you to return to the same service provider who did your initial prints and schedule a re-roll of your prints.

    You will be required to bring the Department's notification letter with you as information such as the TCN (Transaction Control Number) and TCR (Transaction Control Reference) must be identified and used at the time of the resubmission. After your first rejection, you have 180 days to get them redone without being charged the FBI fee. After this time, you will be responsible for any costs associated with the re-roll of your fingerprints.

    Q12: I received a letter stating that my second set of prints were rejected/illegible and a request has been sent to the FBI for a Name Search. What do I do now?

    A: There is no further action to be taken by you or the Department. Unfortunately this is an FBI process and it can take up to 8 weeks.

    Q13: What happens if I did not disclose a conviction on my application?

    A: If you failed to disclose a criminal conviction on your application for licensure, you will be required to submit all supporting documentation pertaining to the conviction. Once your file has been deemed complete, you will also be required to appear before your profession’s Board at the next available meeting.

    Q14: What do I need to do if I am convicted after I become licensed?

    A: Pursuant to Section 456.039(3), Florida Statutes, you must notify the Department in writing within 45 days after the occurrence of the event.

    Q15: What happens if I did not disclose a conviction after I became licensed?

    A: Your license may be disciplined for failure to report the offense and for being convicted or having adjudication withheld for a crime relating to the practice.

    Q16: How will I know if I am not clear to be licensed?

    A: If the result of the background report shows arrests and offenses, or incomplete dispositions, you will receive a notice from your profession’s Board office requesting additional information. Depending on the types and seriousness of the offenses, your file may go before the Board for further review. If the Board denies your file, you will receive an official Intent to Deny Order and will have right of appeal.

    Q17: Is there a way to see if I am eligible for licensure before I apply?

    A: We cannot make determinations in advance, as laws and rules do change over time. However, you can review Section 456.0635, Florida Statutes to view a list of automatic disqualifying offenses prior to applying. You should also review Chapter 435 and Section 408.809, Florida Statutes for disqualifying offenses related to employment.

    Q18: If my application is denied, can I appeal the decision? What is that process like?

    A: If you are being denied licensure, you will receive an Intent to Deny Order. On that order, there will be specifics regarding your right to appeal or other options you might have.

    If you would like to obtain a copy of your background report to review it for accuracy or completeness, you may submit a request in writing to the Background Screening Unit identifying the reason for the request and providing satisfactory proof of identity (full name & date of birth, last four digits of your Social Security Number, and your license or file number with the Department).

    Q19: What will happen to my application if I refuse to amend my application/send in any documentation?

    A: The application will be incomplete and will sit with no action being taken until it expires.

  • Livescan Service Providers

    The implementation of the clearinghouse has directly impacted the business process and requirements for Livescan Vendor Service Providers who provide services to employees and providers of the clearinghouse. Specifically, Livescan service locations must have the ability to communicate electronically with the state agency accepting screening results from the Florida Department of Law Enforcement (FDLE) and provide a photograph of the applicant taken at the time the fingerprints are submitted. (s. 435.04(1)(e) and s. 435.12(2)(a)(5), Florida Statutes).

    Please Note: To find an approved Provider in your area, you must click on your region on the map below. (The map provides contact information of Clearinghouse Livescan Service Providers. Some providers may not offer screening to the general public, so contact the provider before visiting their service location.)

    Livescan Service Provider » Click to View More Information

    If you are a Livescan Service Provider approved by FDLE and your location is not already a photo capable and clearinghouse compliant Livescan location, but you wish to continue providing services to employees and providers of the clearinghouse, please visit the Agency for Health Care Administration (AHCA) Clearinghouse Livescan Vendor website to learn more about the options available to you. If you are a clearinghouse compliant Livescan Services Provider but your information is either incorrect or not included in the list below, please contact your Livescan Vendor to have your information updated in the clearinghouse. For clearinghouse support please contact AHCA at (850) 412-4503 or email BGScreen@ahca.myflorida.com. If you would like to submit a request to make an update (to an email address, website or phone number), add a service location, be removed from our website, or to report an error, please use the DOH Provider Request Form.

    The Livescan Service Provider list that is displayed on this site is organized by region and county, and then alphabetized by city and business name. If you would like to view the original list that we receive directly from the Agency for Healthcare Administration (AHCA), please click here. This list contains additional information that may be helpful to applicants, including the fees, appointment types, and hours associated with each provider. 

  • Contact Information

    Phone: 850-245-4121
    Email: mqa.backgroundscreen@flhealth.gov
    Mailing Address: Florida Department of Health
    Division of Medical Quality Assurance
    Bureau of Operations - Background Screening Section
    4052 Bald Cypress Way
    Tallahassee, Florida 32399-3260
     

    Livescan Service Providers:
    If you would like to submit a request to make an update (to an email address, website or phone number), add a service location, be removed from our website, or to report an error, please use the DOH Provider Request Form.

    Feedback or Suggestions for this page? Let us know!

Disclaimer

Content provided by the Florida Department of Health presented herein is for informational purposes only. The Department has not screened each individual or organization that appears on this site or that is electronically linked to this site. The appearance of an individual or organization on this site is not intended as or in any manner serves as an endorsement of that individual or organization or any products or services identified on the individual’s or organization’s site. The Department disclaims any and all warranties with regard to the Website and Website information, including without limitation (A) Any implied warranties of merchantability, fitness for a particular purpose, infringement or title, (B) Any warranty of quality, functionality, operability, use or performance of the Website or Website information, (C) Any warranty of the accuracy completeness or validity of data or information communicated through the Website or included in the Website information, (D) Any warranty of the continuous availability of the Website or Website information, or that the Website or Website information will be uninterrupted or error-free, (E) Any warranty that the Website information or other files or data available for access or downloading will be free of infection, viruses, or other code manifesting harmful, contaminating, or destructive properties, or (F) Any warranties arising from course of dealing, trade usage, trade practice or otherwise. In addition, the Department does not represent or warrant that any defects in the Website or errors in the Website information will be corrected. In addition, the department does not warrant either expressly or by implication any individual, organization, product or service appearing on this site or that is electronically linked to this site. The department strongly urges all users of this site to conduct their own investigation of any individual, organization, product or service appearing on this site or that is electronically linked to this site.

Various clipart and image collections appearing on this site are used under license by the department or its web managers for this site. These images are for viewing purposes only. Any reproduction may be prohibited under federal/state copyright or trade secret laws.